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We are now open until 9pm, Tuesday - Saturday!

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Posts Tagged ‘excellent customer service’

[Review] Excellent Customer Service And Delicious Cakes!

C C. - San Francisco, CA - via Yelp

Excellent customer service and delicious cakes!

I had a last-minute unusual request for a semi-circle cake to celebrate my baby turning 6-months (we were visiting the grandparents and figured they’d get a kick out of celebrating with a cute cake since they don’t get to see my baby often) and Patty and her team far exceeded my expectations!! The cake was perfect in both design and flavor. My parents don’t like sweet desserts but this cake was fluffy with a lightly sweetened (whipped?) mousse which they thoroughly enjoyed. Thank you to Patty and her great team for indulging my last minute request and making everyone in my family smile!!


[Review] Excellent Customer Service

Mee W. - West Covina, CA - via Yelp

Yummy!!!!!:)))
Excellent customer service! Yummy cupcake! I got the red velvet, chocolate, and strawberry with vanilla cake !!!


[Review] Moist and delicious cakes and cupcakes!

Reshma C. - Yorba Linda, CA - via Yelp

I have updated my review from my previous post to credit their excellent customer service. The owners contacted me and corrected the situation I experienced which I greatly appreciated. They cherish their customers and that is a good thing to know. Like I mentioned before, their cake balls are to die for in addition to their cupcakes and cakes. The red velvet cake that I took home that day lasted at least a week. It retained its moisture and was delicious!


[Review] Delicious desserts ad excellent customer service

ASHLEY - Fullerton, CA - via Yahoo!

Awesome cupcakes!!! I used Patty’s Cakes for my wedding. I was so happy I chose them, they have excellent customer service and there desserts are amazing. So delicious!


[Review] Excellent customer service with amazing cupcakes

Ld N. - La Puente, CA - via Yelp

found this place on yelp.com telephone order for a dozen red velvet cupcake for a friends birthday. their customer services is excellent


[Review] Mini cupcakes and cake balls were perfectly done and tasted amazing!

socalmom22 - Orange County, CA - via Google Reviews

Excellent customer service. Mini cupcakes and cake balls were perfectly done and tasted amazing!


[Review] Sprinkles is still my #1 fave but Patty’s does a great job of satisfying my cupcake cravings! I am a fan!

Jennifer D. - Fullerton, CA - via Yelp

I’m give Patty’s Cakes a star for the number of times I went there in one week.  Yes I was at Patty’s Cakes 5 times in one week.  That alone can speak volumes.

I first went because of the cake balls.  I have never ever had a ball of cake before, so I had to check it out.  It is basically a moist hunk of cake surrounded with either milk of white chocolate.  Jess C. and I ventured about a mile from school to try 4 different flavors.  We chose: Red Velvet, Lemon, Smores, and Banana.  My favorite was the Lemon with the Banana coming in second.  Jess’s favorite was the Smores and the Banana.  The Lemon cake ball was super moist, like Mrs. Beasley’s lemon cake in Beverly Hills.  The Smores had tons of goodies on it.  It had marshmallows and graham crackers sticking out of it.  Jess likes goodies.  The red velvet is pretty but there isn’t enough chocolate flavor to it.  I think that they are kind of small for the price of $3 but it is definitely worth a try if you come out here.  They are great as gifts because they are fun and unique!

Now the next four visits I came for the cupcakes.  One of them I was foiled because they ran out (Saturday before closing, which makes sense) and had to buy more cake balls.  The cupcakes are also $3 but I think they are more worth your money than the balls.  There are more flavors and they are all iced and decorated so well.  I have tried a good number of the flavors and my favorite is the Banana!  The creamy pudding-like topping is the best.  The cake is amazingly moist as well.  Most of the cupcakes have a mouse frosting, which is light and airy.  I tend to like heavy dense frostings.  haha.  The Banana and the Chocolate Fudge don’t have the light frosting.  The Lemon also has a gelly like frosting instead of the mouse.  The cake itself is light too.  So if you like dense cake this might not exactly be your favorite but it is definitely moist and not dry at all.  The Butter Pecan is a hit with the crowds as well as their chocolate cupcakes.  I’d recommend getting half a dozen so you sample more flavors :D

Sprinkles is still my #1 fave but Patty’s does a great job of satisfying my cupcake cravings!  I am a fan!  I am also a fan of their customer service.  Patty herself is the sweetest lady and the guys that work there are hilarious and funny.  Super great staff!

Don’t forget to mention YELP to get your 4th cupcake free!


[Review] The customer service here is amazing. This bakery takes the cake!

Noelle A. - Fullerton, CA - via Yelp

I discovered Patty’s Cakes and Desserts last week since I’ve been looking at different bakeries for a cake for my wedding this summer.  Needless to say, this bakery takes the cake!

The customer service here is amazing.  Patty is so sweet and helpful.  Even though they were busy getting ready to deliver a wedding cake when my fiance and I first visited the bakery, they still managed to give us great information and give us their full information and time.  Patty even made a sketch and quote for my wedding cake right on the spot!  While my official cake tasting appointment isn’t for another week, she did send us home with three free cupcakes: white, lemon, and red velvet all with the vanilla mousse icing.  I

I am absolutely in love with her cupcakes!  They are so flavorful, moist, light, and had just the right amount of sweetness.  I was especially impressed with the white cake.  Normally I think white cakes are kind of plain, but this one had so much flavor!!!  It was incredible! The icing was amazing.  It’s creamy and fresh, and I love that they put it on the cupcake when you order it (so much better than seeing a cupcake sitting in a fridge for who knows how long!).  Everything tastes fresh, homemade, and unique.  I really can’t wait to try more cupcake flavors!

I’m really looking forward to working with Patty for my wedding cake….the hard part will be deciding on some flavors.  :)


[Review] My family’s favorites are the Chocolate Chip, the Velvet and the Peanut Butter cupcakes

Julie H. - Garden Grove, CA - via Yelp

“I tried Patty’s Cakes because of Groupon a couple of months ago, and since then I find myself going back there again and again for the Elvis!  My family’s favorites are the Chocolate Chip, the Velvet and the Peanut Butter cupcakes. Philip provides excellent customer service everytime!”


[Review] I highly recommend Patty’s Cakes. The service is excellent.

Anthony P. - Yorba Linda, CA - via Yelp

“I love trying something different every time I go to Patty’s Cake and every time I’m impressed. The service is excellent. I can’t wait to order a cake for my wife’s birthday party; I know it’s going to be the talk of the party. I highly recommend Patty’s Cakes.”


(714) 525-8350 - 825 W. Commonwealth Ave, Fullerton, CA 92832
Hours: Tuesday - Friday: 10 am - 6 pm, Saturday: 10 am - 4 pm
Sunday: Closed. Wedding deliveries only - Monday: Closed.