So delicious – Pattys always hits the spot. We got the cake delivered. The delivery guy was amazing and nice. I love the tracking option they provide. We needed it for the next and it was still so fresh. We got a chocolate chip filling and a mint chip filling and it was amazing.
Posts Tagged ‘bakery customer service’
[Review] Delicious Wedding Cupcakes with Flavors to Remember
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via Google Reviews
We used Patty’s Cakes for our wedding and are so happy we did! The staff were so friendly and didn’t feel like we were rushed into making any decisions during our tasting, so that meant a lot to us. We ended up going with a small two tier cake for the wedding party and immediate family, and for the remaining guests to have cupcakes. The cupcakes had two flavors to choose from: chocolate & strawberry jelly and red velvet & cream cheese – and it was delicious! They were so flexible with what we wanted, and made things so easy for us, highly recommend!
[Review] Excellent Cake and Great Service Despite Long Wait
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via Yelp
Excellent cake, polite employees.
But it would make so much more sense to have a pickup line for prepaid cakes with how busy it gets here
[Review] Patty’s Cakes to me is like what crack is to a junkie.
- Fullerton, CA -
via Yelp
patty’s cakes to me is like what crack is to a junkie. when i have a craving for their delicious cake balls, i must have them no matter the circumstances. i’m there once a week and if i didn’t have to sit in traffic coming from work, i’d be there once a day. fat-ass? perhaps. but my work-out routine has only been affected by adding an extra mile on the treadmill since discovering this place. the service is PHENOMENAL. phil, mark and miss patty herself (yes, she exists!) will come and greet me each time and know what it is i’m there for each time: a s’mores or red velvet cake ball. should i ever have the need to request a last meal (not like i’m planning a murder anytime soon or anything), their fabulously yummy pastry confections (sp?) would most definitely be the last thing i wanna taste before entering the pearly gates of heaven (assuming it is THERE i’m headed…) ;-P
[Review] Sprinkles is still my #1 fave but Patty’s does a great job of satisfying my cupcake cravings! I am a fan!
- Fullerton, CA -
via Yelp
I’m give Patty’s Cakes a star for the number of times I went there in one week. Yes I was at Patty’s Cakes 5 times in one week. That alone can speak volumes.
I first went because of the cake balls. I have never ever had a ball of cake before, so I had to check it out. It is basically a moist hunk of cake surrounded with either milk of white chocolate. Jess C. and I ventured about a mile from school to try 4 different flavors. We chose: Red Velvet, Lemon, Smores, and Banana. My favorite was the Lemon with the Banana coming in second. Jess’s favorite was the Smores and the Banana. The Lemon cake ball was super moist, like Mrs. Beasley’s lemon cake in Beverly Hills. The Smores had tons of goodies on it. It had marshmallows and graham crackers sticking out of it. Jess likes goodies. The red velvet is pretty but there isn’t enough chocolate flavor to it. I think that they are kind of small for the price of $3 but it is definitely worth a try if you come out here. They are great as gifts because they are fun and unique!
Now the next four visits I came for the cupcakes. One of them I was foiled because they ran out (Saturday before closing, which makes sense) and had to buy more cake balls. The cupcakes are also $3 but I think they are more worth your money than the balls. There are more flavors and they are all iced and decorated so well. I have tried a good number of the flavors and my favorite is the Banana! The creamy pudding-like topping is the best. The cake is amazingly moist as well. Most of the cupcakes have a mouse frosting, which is light and airy. I tend to like heavy dense frostings. haha. The Banana and the Chocolate Fudge don’t have the light frosting. The Lemon also has a gelly like frosting instead of the mouse. The cake itself is light too. So if you like dense cake this might not exactly be your favorite but it is definitely moist and not dry at all. The Butter Pecan is a hit with the crowds as well as their chocolate cupcakes. I’d recommend getting half a dozen so you sample more flavors :D
Sprinkles is still my #1 fave but Patty’s does a great job of satisfying my cupcake cravings! I am a fan! I am also a fan of their customer service. Patty herself is the sweetest lady and the guys that work there are hilarious and funny. Super great staff!
Don’t forget to mention YELP to get your 4th cupcake free!
[Review] First off, their customer service is excellent!
- Cypress, CA -
via Yelp
“This place is hidden and it really shouldn’t be! I have to say, this place doesn’t look like much when you first walk up, but their cupcake and other desserts definitely make up for it. First off, their customer service is excellent! I was greeted right away by a super friendly lady who just seemed so happy to be there. She was very helpful when it came to deciding which cupcakes I should pick. It didn’t seem like she was trying to push something on me, she really wanted me to be happy. Second, a few other people came in afterward and while they were acknowledge they never forgot I had arrived first. That may sound a bit trivial, but sometimes when a business knows they will gain more profit off another customer, they tend to ignore the customer that came first, NOT Patty-Cakes.
I think I was able to order almost every cupcake! I used my Groupon, LOVE Groupon, so I got a good deal! I like their cupcakes, small little places like this need to be recognized for their work! =)”
