Posts Tagged ‘excellent customer service’

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[Review] The customer service here is amazing. This bakery takes the cake!

3/30/2011 - Noelle A. - Fullerton, CA -

via Yelp

I discovered Patty’s Cakes and Desserts last week since I’ve been looking at different bakeries for a cake for my wedding this summer. Needless to say, this bakery takes the cake!

The customer service here is amazing. Patty is so sweet and helpful. Even though they were busy getting ready to deliver a wedding cake when my fiance and I first visited the bakery, they still managed to give us great information and give us their full information and time. Patty even made a sketch and quote for my wedding cake right on the spot! While my official cake tasting appointment isn’t for another week, she did send us home with three free cupcakes: white, lemon, and red velvet all with the vanilla mousse icing. I

I am absolutely in love with her cupcakes! They are so flavorful, moist, light, and had just the right amount of sweetness. I was especially impressed with the white cake. Normally I think white cakes are kind of plain, but this one had so much flavor!!! It was incredible! The icing was amazing. It’s creamy and fresh, and I love that they put it on the cupcake when you order it (so much better than seeing a cupcake sitting in a fridge for who knows how long!). Everything tastes fresh, homemade, and unique. I really can’t wait to try more cupcake flavors!

I’m really looking forward to working with Patty for my wedding cake….the hard part will be deciding on some flavors. :)

[Review] My family’s favorites are the Chocolate Chip, the Velvet and the Peanut Butter cupcakes

2/13/2011 - Julie H. - Garden Grove, CA -

via Yelp

“I tried Patty’s Cakes because of Groupon a couple of months ago, and since then I find myself going back there again and again for the Elvis! My family’s favorites are the Chocolate Chip, the Velvet and the Peanut Butter cupcakes. Philip provides excellent customer service everytime!”

[Review] I highly recommend Patty’s Cakes. The service is excellent.

2/7/2011 - Anthony P. - Yorba Linda, CA -

via Yelp

“I love trying something different every time I go to Patty’s Cake and every time I’m impressed. The service is excellent. I can’t wait to order a cake for my wife’s birthday party; I know it’s going to be the talk of the party. I highly recommend Patty’s Cakes.”

[Review] I Was Impressed With The Excellent Customer Service

1/16/2011 - Kerry M. - Yorba Linda, CA -

via Yelp

“I recently ordered a cake from Pattys and was impressed with the excellent customer service. Starting with the initial phone call, all of my questions and concerns were answered in a helpful way. I ordered a birthday cake for my friends with a photograph on top. Choosing the flavor/filling was so hard, but I decided on red velvet with a cream cheese filling.

When I went to pick up the cake, Phillip gave me a preview of the enlarged photograph before putting it on the cake. When the cake was finished, I was amazed at the quality of the photograph and the fact that it was edible!

I kept sneaking peaks at the cake before the birthday gathering, it was so beautiful! It was a huge success at the party, my friends loved it! The red velvet flavor was good, but I couldn’t taste the cocoa that is supposed to be in red velvet. The frosting was delicious though!

Also, I had to get the cake the day before the party, but it still tasted very fresh and moist :)

I am dying to try cupcakes and the CAKEBALLS!”

[Review] The Cakes Are Delicious, and The Best Part Is That The Prices Are Very Reasonable

12/29/2010 - Jackie Ortega - Anaheim, CA -

via Google Reviews

“I really recommend Patty’s Cakes!!! I’ve been there twice, and both times have been pleasant. The personnel is excelllent, the place is super clean, the cakes are delicious, and the best part is that the prices are very reasonable….. Jackie Ortega :)”

[Review] For $3, Their Cupcakes Are Worth Every Penny

12/29/2010 - Danielle - Brea, CA -

via Google Reviews

“I highly recommend Patty’s Cakes! My friend and I decided to give this place a try today since we had a major craving for cupcakes, and I’m so glad we did! The service was excellent, even though they had just been slammed by a big walk-in order and had only one cupcake left in the display. They kindly offered to frost whichever cupcakes we wanted to order. They were delicious! Moist cake, amazing frosting/mousse, and cream filling to top it all off. We tried a cake ball as well out of curiosity, and those were sooooo good. Give this place a try. For $3, their cupcakes are worth every penny.”

[Review] Best Birthday Cake Ever!! OMG!

- Paul - Orange County, CA -

via Google Reviews

“Best Birthday Cake ever!! OMG! We loved my son’s birthday cake! Patty made this Toy Story Birthday cake for my son, not only it looks amazing..it was delicious too!! Customer service is excellent! Patty is a remarkable person!! What else can I ask for!! Thanks Patty for my son’s birthday cake!! You rock!!! I will definitely order from you again!. Lynn & Paul”

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