Patty’s Cakes is an amazing business that stands behind their products! It has a very happy atmosphere and the employed are very kind and will make great suggestions for your order!
Posts Tagged ‘great customer service’
[Review] Wedding Cake Tasting Made Easy with Pattys Cake
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via Google Reviews
My fiancée and I had a great experience with Pattys Cake. Kelli was super friendly and made everything go smoothly by taking the time to explain the process to select our wedding cake. Customer service was fantastic and the cake tasting was super fun and yummy! I left knowing we were in good hands.
[Review] Beautiful and Delicious Custom Wedding Cake Design
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via Google Reviews
They did my wedding cake in June 2024. From beginning to end it was a great experience. The cake tasting with my husband was fun and the cake was delicious. They were able to do exactly what I wanted (: very well made
[Review] Reliable and Fast Custom First Birthday Cakes
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via Google Reviews
They have been super fast and great at communicating with me about our order! Helpful before the order and after as well!
They have been wonderful to work with getting my daughter’s first birthday cake. They are reliable and fast! We are so excited to have her cake done by them!
[Review] Exceptional Service for Custom Orders and Events
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via Google Reviews
great customer service and answer all our question But i wish they would deliver pass locally… for big events even if we paid more for delivery
[Review] Moist and Soft Birthday Cake with Whipped Frosting
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via Yelp
I ordered a cake for my sister-in-law’s 30th birthday and it turned out soooo good!!! The cake was so moist and soft!! I LOVE that they use like whipped frosting for all the decorations and not fondant!! I also ordered online and never spoke to a store representative until I picked up the cake and it still came out EXACTLY how I wanted it! Also the people upfront were sooo nice and efficient when I came and got the cake! Really 10/10 experience
[Review] Delicious Coconut and Guava Wedding Cake
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via The Knot
Delicious cake! Scheduled a tasting ended up ordering coconut cake with pineapple filling, and white cake with guava cream cheese filling. We loved it and so did our guests! The cakes were moist and yummy! We kept the top tier for ourselves and enjoyed it the next day so glad we did! Overall communication was easy and we had the cake delivered. I’d definitely order from them again! Patty’s nor our florist put flowers on cakes so we had our wedding coordinator do it so it worked out and our cake looked amazing!
[Review] Delicious Butter Pecan Wedding Cake & Smooth Delivery
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via Yelp
We had a great experience with our wedding cake and can’t wait to go back and keep trying different desserts. We had a really fun tasting experience and chose butter pecan. Thank you for such a smooth delivery to the venue and we highly recommend Patty’s Cakes.
[Review] Delicious and Moist Wedding Cake Tasting Experience
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via Yelp
Went for a wedding cake tasting on a Friday evening and parking was a bit of a hassle but we managed to find a spot.
My appointment was at 4 and the couple in front of us was running a bit late so we were taken in about 20 minutes past our appointment time, but I know that wasn’t their fault.
But I stood at the front waiting to be greeted or at least asked why I was there, and 10 minutes passed and no one even bothered to see if I needed to be assisted. I literally had to call the business while I was standing in it, in order to get some assistance. That’s not good!!! Once I was able to talk to someone, they directed me to where I was going to be doing the tasting and that’s also when I was informed that the couple in front of us was running late.
Once we were taken to the cake tasting room, Kelly (I believe) was the woman who helped us with the cake tasting and she was very helpful and had such a great personality. The cakes we tried were very moist and flavorful. She was very attentive and answered our questions. So all that went great.
We might get our wedding cake from here,
Since the cake was good. Hopefully the front steps up their customs service and they would have a solid 5 stars!
[Review] Delicious Cakes and Excellent Service at Patty’s Cakes
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via The Knot
I am so happy we chose Patty’s cake’s. Everyone loved the cake and had seconds. We barely had any cake left over for ourselves. Super easy to work with. We didn’t have to worry about a single thing. Highly recommend!
