The staff at Patty’s Cakes was nothing short of amazing. They made us feel welcome and explained everything in detail, and the cake? Fantastic! Zero issues on our big day, and the cake was devoured.
Posts Tagged ‘amazing service’
[Review] Thank you so much for your professionalism
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via Google Reviews
I’ve used Patty’s delivery service for two of my friend’s birthdays. They’ve done an amazing job. My friends have loved each and every flavor delivered. Thank you so much for your professionalism and for helping make special days even more special. Delicious cupcakes!
[Review] Loved that they make their own frosting
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via Yelp
My wedding was 9/1/2019 so this happy review is long overdue! The folks at Patty’s Cakes are wonderful and very professional to work with! They patiently answered all of our questions during the tasting and showed us many designs and flavor combinations to help us design a cake we’d love. Our cake was delivered on time without any issues, it looked beautiful, and tasted amazing! We loved that they make their own frosting and don’t use fondant. We can’t wait to get our anniversary cake from here (our wedding cake was banana cake with chocolate fudge filling ) and I recommend Patty’s Cakes to everyone I know!
[Review] Amazing Service Inside For Fresh Cupcakes in a Timely Manner
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via Google Reviews
The service was amazing. I loved the building and the layout. Good customer service, Marlene helped me and I got everything in a timely manner. Thanks Patty’s, you have a new customer.
[Review] Light Cupcake Frosting at Patty’s Cakes
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via Google Reviews
I love how light (in both density and sugary) the frosting was. I think that their frosting is something new compared to all the heavy kinds we are accustomed to. The service and patience with our indecisiveness made it a very nice experience, too.
[Review] Super helpful and happy to answer any questions with our wedding cake
- CA, CA -
via Yelp
This place was great! My fiancee and I did a lot of shoppingaround for a place to get our wedding cake and checked a lot of the traditional American bakeries as well as many of the Asian bakeries until a friend of ours suggested Patty’s as they had ordered their wedding cake from them. Patty’s prices were waylower than we had figured based on other similar bakeries and the quality of the cakes was amazing! We got the Coconut Pineapple Cream Cheese cake and a Chocolate Mint and Fudge cake and they were both fantastic! A lot of the other bakeries in the area tried to discourage us from doing two different flavor cakes and were generally a bit unhelpful with a lot of our questions about the process but Patty was super helpful and happy to answer our questions and work with us. In the end we got a lot of compliments from wedding guests about our cake which meant a lot to us because these days weddings are roughly 10% about love and happiness and 90% about showing off and outdoing your friends.
[Review] Service is always great and sweet!
- Fullerton, CA -
via Yelp
My girl friend told me about this place and I am so glad she did because I am totally addicted to this place. I had tried a few of their cupcake flavors and my 2 favorite are the chocolate with chocolate fudge and chocolate caramel salty. Don’t get me wrong! Many of their other flavors are good too, but I am a chocolate kinda girl!
Service is always great and sweet, literally :).
[Review] All I can say is wow!!!
- Irvine, CA -
via Yelp
Wow!
Is probably the best word to describe the flavor and service we received from Patty and Phillip! We decided to go Patty’s Cake & Desserts for our wedding cake!
I scheduled a meeting with Phillip, but unfortunately the timing was off. One Saturday on a whim I called again to see the availability for a meeting & tasting. Philip had nothing available and said he would call me if there was any cancellations that he could squeeze us in. (At this point I was getting nervous as our wedding day was fast approaching.) luckily Phillip called me back a day later with an opening that worked with our schedule. My fiancé(now husband) and I went to our appointment and was greeted immediately by Patty. She got straight to it, asking me details about my wedding. We started discussing design, size, look, height.. You name it she covered it. When it came time to taste the cakes she did not hold back. She made sure every flavor I considered, I tried. (I’m rather picky and indecisive, but that did not bother her one bit) after figuring it what flavor to with she started sketching out the design of our wedding cake. She definitely is good at what she does. (Both, baking and designing cakes). After finalizing everything we put our deposit and left.
Day of: August 3,2012
To be honest I was not worrying about them! With my other vendors I worried about them being punctual and to set up in the time given. But with Patty and Phillip, I knew I didn’t have to worry about them one bit!(based this off of the great connection I felt I made with them the night I met them). Sure enough Phillip delivered our cake ahead of schedule. I was extremely happy he was punctual considering their shop is in Fullerton and my wedding was in Laguna Beach in August! (Everyone knows that Laguna Beach in August is dead lock due to the sawdust festival) Phillip set up our cake and made sure the cake looked its best!
I could not have asked for better service from Patty, Phillip and the rest of the staff there! I felt extremely comfortable working with them! They played a huge role in making my wedding as special as it was! Since our wedding we have had patty do more cakes for us and still experienced the same level of service! If you’re looking for a vendor that’s prompt, honest, and genuine on top of having amazing cakes, Patty’s Cakes & Desserts is the place to go! They will NOT disappoint!
**check out our cake at the shop! First page of the wedding cake book!**
[Review] Frequent customer for life!
- Fullerton, CA -
via Yahoo!
I have had these a couple times now and will be a frequent customer I am sure! They have great traditional flavors, as well as some specialty cupcakes that sound crazy enough to eat! My husband had the peanut butter pretzel one and said it just might be the best cupcake he ever had!
There customer service is bar none. I had an issue with one if my cupcakes making it home in one piece, and Phillip was most accommodating and replaced, not just that cupcake, but offered me two additional cupcakes as well! That s amazing service!
Go to Patty s cakes! You won t be disappointed!
[Review] Patty’s Cakes mini-cupcakes could bring the world togethe
- Fullerton, CA - via Google Reviews
Patty’s Cakes mini-cupcakes could bring the world together; they’re that amazing. We had an early morning meeting on Tuesday with our biggest clients. Since Patty’s Cakes was closed on Monday, Patty offered to bake mini-cupcakes early-early on Tue and open up in time for me to rush them to the meeting, all fresh and seductive. What exceptional customer service! Of course, we at the meeting could hardly understand each other for the first fifteen minutes — but mumbling through mouthfuls of perfect baked goods communicates more than words. Thanks, Patty. Meeting went aces and we’ll be back for more cupcake diplomacy, as well as for our own selfish, “No, I won’t share” selections.
