Posts Tagged ‘great customer service’

[Review] Great tasting little cupcakes

Gloria C. - 4 Star rating

Still got it! Great tasting little cupcakes. Perfect little size. Taste just as good as the regular sized cupcakes. Usual customer service was great. Ordered this online a few days before and picked it up the day before eating and had no problem with the taste. The only thing I would change is to have the description of the types of cupcakes online. It only said V-day pack 1, 2 or 3 without describing which flavors were included


[Review] The cupcakes and service are the best

eva M. - 5 Star rating

Cupcakes – I was very please with ordering online, my husband stop by the store and they had them ready. Thank you, the cupcakes and service are the best.


[Review] Customer service was on point!

Courtney H. - 5 Star rating

Cake balls and cookies – Great! Delivered several cake balls and cookies to my grandfather for their 20 year anniversary and they loved them! They even dressed up the boxes for us! Will order again! Customer service was on point! Nice job!!


[Review] Delicious 1st birthday cake

Lucy R. - 5 Star rating

Henry 1st bday cake – It was delicious. Thank you to Christine who has taken my order twice already. :) Christine is awesome.


[Review] The whole experience with Patty’s was great!

Scott K. - 5 Star rating via Yelp

The whole experience with Patty’s was great! Because of the pandemic, we chose not to do a birthday party with a big cake, but rather a drive by with individual pack of single cupcake for drive by pickup. Originally we had some questions, and Philip was very helpful of answering our questions and accommodating to our needs. The cupcakes are delicious! I think their new(er) strawberry flavor is a huge success, the others (chocolate, red velvet, and banana) are also delicious. You won’t be disappointed.


[Review] Best cupcakes I have had ever!!

Michele Calderon - 5 Star rating via Google Reviews

This is the second time I have been to Patty’s Cakes! The cupcakes are amazing!! So delicious! Customer service was great!! I will definitely be back!! Best cupcakes I have had ever!!


[Review] Patty’s for the win🥳

Karen McCraney Reed - 5 Star rating via Google Reviews

Patty’s Cakes is Wonderful!! I had never ordered from them before as I am out of the area so I called and was given Great advise on ordering Birthday Cupcakes- we picked them up an hour later and they were not only Beautiful in presentation but delicious too! We also bought an assortment of cookies which were to die for delicious😍… we are going back today to p/u more cupcakes for another Birthday! Patty’s for the win🥳


[Review] Nice to have delicious vegan dessert options

Wendy Alvarez - 5 Star rating via Google Reviews

Love it! I bought a vegan cake and vegan mini cupcakes. As a new vegan it’s nice to know I have dessert/bday cake options and those options are delicious. Handicap parking available. Customer service is great. I contacted them by email and they responded within hours. I appreciated that they gave me options based around what I wanted and they even included links to order online. They also offer delivery on their website. But pick up at store is free. Cindy is great! Very efficient and helpful.


[Review] Baked with love always.

Dean K. - 5 Star rating via Yelp

Baked with love always. Everything is amazing – from customer service to product! Highly recommend for any occasion or just a quick treat.


[Review] All of the flavor choices were amazing

Mari P. - Santa Ana, CA - 5 Star rating via Yelp

We loved our wedding cake! When my husband and I came in to do the cake testing, we loved meeting with Patty! She made sure we enjoyed our experience and assured us that our cake would be amazing! All of the flavor choices were amazing, it was so hard to choose! We loved that each layer was able to have it’s own combinations of flavor. It is also an amazing option that they make cakes specifically that the top tier is for the bride and groom. The remaining was plenty for our guest! Our cake does have flowers, however they were added after the delivery because Patty’s does not put flowers on their cake. It was totally okay because my wedding planner did it for us. I highly recommend any one to consider Patty’s cakes when purchasing a cake for any event, you will not be disappointed!