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This was the first time using Patty’s cake especially it is a very important order but had heard good things about this bakery. When I initially sent my inquiry via email I was a little worried that it was taking too long to get back to me. I than received a vm from Kelli who apologized for the dealy and they had been extremely busy the week I had sent my email. I completely understood and appreciated the explanation provided. From there it was seamless and very professional. Kelli made me feel very at ease that I made the right decision in using your bakery. I hope to use you for future personal parties but also for my company birthday and anniversary celebrations in the future. Thank you Kelli for being so honest and true to me and looking forward to my cake I ordered for my upcoming celebration