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[Review] Patty’s customer service was top notch!

Valerie S. - West Covina, CA - 5 Star rating via Yelp

This review is a few months overdue but well deserved.

We came across Patty’s when I was in a frantic search for our wedding cake this past October. Three weeks out I realized we had no cake! My first thought was… eh, we don’t need one…but my gut said… never pass up a cake, what are you thinking?

So after countless inquiries with other bakeries that wanted to charge us our first born (understandably so, we were down to the wire) or who just wouldn’t./couldn’t take our order, I came across Patty’s. Our reception was in Uptown Whittier and they are in Fullerton, I thought it would be a bit of a stretch but they told us they can do it.

I had never heard of them, seen them, knew anyone that used them….I put my trust in Yelp (as I have many times before) and was not let down.

I didn’t have time to visit, I never even called them…I did everything via email and was able to pay on their website. It really did make the whole process very convenient if you’re not necessarily close or just can’t fit it in..or are last minute…like me.

I dealt with Bethany and although I never met her or spoke to her, her tone in emails was very sweet and she had many great suggestions for a cake style/preference we wanted to go with all while keeping us under budget…because let’s face it..when you’re 3 weeks away from your wedding…you’ve pretty much spent every penny…and then some!

Our venue offered a faux cake, so we only needed a 6×6 square top to cut into, we ordered red velvet with the traditional cream cheese frosting. NOTE: They do something special with their frosting…but trust me when I tell you that it’s good! We also order 2 sheet cakes, 1 chocolate cake with vanilla Bavarian cream and the other vanilla cake with raspberry Bavarian cream.

I knew we lucked out when a gal pal of mine was in the area and stopped in to pick up a few cupcakes and brought them over….we had a mini cake tasting per say and we were very satisfied with what we had. My favorite part is that nothing was overly sweet. Just right. The cake was moist and fluffy and the frosting was so light and airy.

I must recommend Patty’s because they’re customer service was just top notch and the cake was more than what I expected.

(714) 525-8350 - 825 W. Commonwealth Ave, Fullerton, CA 92832
Custom Order Counter Hours: Tuesday - Friday: 10 am - 5:30 pm, Saturday: 10 am - 4:00 pm
Store Hours: Tuesday - Saturday: 10 am - 9 pm
Sunday: Closed. Wedding deliveries only - Monday: Closed.