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[Review] Their customer service was on point

Alyssa H. - 5 Star rating via Yelp

My mom and I were on our way home from a memorial when we took a wrong turn and found Patty’s. We both have a sweet tooth and wanted to check it out. (Especially after the long day we had.) The store is super cute, and menu is extremely clear. Plus they frost their cupcakes to order and their customer service was on point. I just recently found out that I’m gluten intolerant, so I figured I probably couldn’t get anything there. Little did I know they have a gluten free and vegan menu!!! They have 50 regular cupcake flavors, 20 gf options and I think 20 vegan. Not sure on the vegan one. They flag their gf cupcakes so no one accidentally steals yours. lol They also have a warning that, even though they try their best, cross contamination is possible. This could be a problem for some people, mainly those with celiacs, but I love the transparency. The employee working that night (so sad I didn’t get her name) told us that the owners try very hard to be mindful of everyone. Cupcakes were fantastic. I’m surprised to say I like the white cupcakes better than the chocolate, but both were great.